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: : : GUARANTEE : : :

On-line 100% Guarantee:
We strive to provide our customers with high quality safety products at a low price. We also want to make sure all your internet orders will meet expectations. Therefore, our guarantee and return policy is below for your convenience.
1 - You have 30 days from the time of shipment to return your items.
2 - Items must be returned with all original packaging, to include any labels, plastic wrap, accessories, literature, product box.
3 - All products returned opened but in new condition, will be subject to a 20% restocking fee.
4 - Product returned unopened and completely intact will be subject to a 10% restocking fee.
5 - Any and all shipping charges cannot be refunded.
6 - We will ship your package to the exact address you provide on the order form, if this is an incorrect address and returned to us, you will be responsible for the shipping charge.
7 - Return orders that recieved free ground shipping, a flat rate fee deduction will be made from credit applied.
8 - DEFECTIVE PRODUCTS
Defective products will be replaced,exchanged, or refunded at no charge. this does not include normal wear of product. Please include the following information:
- Your Name
- Order Number or date of purchase


Reason for the Return and how we should correct the order refund, exchange The shipping address, Phone Number It is recommended on returns, a tracking number be obtained, customer is responsible for all return shipping charges.

Return to:
Roberts Eyewear
5480 San Juan Ave.
Citrus Heights Ca. 95610

Once again, thank you for visiting our web site. We look forward to supplying your safety & optical products.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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